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About us
IT Infra
Adding value-added service to IT infrastructure operation management
IT systems and services are essential for business, but success requires continual cost savings for efficient management and IT innovation. It is necessary to make operations efficient by integrating maintenance contracts divided by team and vendor and entrusting infrastructure operation/maintenance service provider to solve common IT challenges.
Metanet Tplatform specializes in the development and provision of large-scale IT infrastructure systems and maintenance services in the financial and public sector for a long period of time. Metanet Tplatform provides ITO/IMO services that support the efficient IT operation of the customer by breaking away from simple system operation and maintenance.
Value that customers can obtain from Metanet Tplatform’s infrastructure management services
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01 Reducing IT infrastructure operation/maintenance costs
Reducing direct costs by integrating maintenance contracts for each sector
Reducing more direct costs when switching from manufacturer back contract to BPMA (Business Partner MA)
Reducing indirect costs (e.g., internal labor costs) by delegating simple tasks such as contract management, vendor management, and regular inspection result arrangement.
Reducing project costs compared to the ITO/IMO system of global vendors and large SI companies (transparent price system, and reducing service personnel cost and administrative costs)
Reducing general costs by applying the operation/maintenance process improvement/automation solutions
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02 Improving work efficiency
Simplifying work processes by performing maintenance through a single window (SPoC*)
Enabling complex response and support by using an implementing company in the event of complex failures among multifunction resources
Making the IT operation process efficient by applying Metanet Tplatform’s experience in efficient IT operation/maintenance and improvement
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03 Making internal operators’ work efficient
The integrated maintenance contractor performs simple maintenance contract work (maintaining and changing the contract)
Internal operators concentrate on more valuable tasks (operation planning, strategy establishment)
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04 Partnership supporting IT infrastructure change and DT
Contributing as a partner that can provide practical support when establishing and implementing a roadmap to introduce various new technologies, which can take the lead in IT infrastructure change and digitalization
What makes Metanet Tplatform’s ITO/integrated maintenance service special
Direct support
There is only a few companies that can assign their employee as a PM and those who can directly support and have operation know-how for each infrastructure sector. Metanet Tplatform provides direct operation and maintenance services using more than 100 technical professionals in hardware, software, network, security, and cloud technology sector, and 30 PMO personnel.
Experience in maintenance/operation
Metanet Tplatform provides optimized services based on more than 10 years of experience in IT infrastructure operation and maintenance of various sizes/environments/areas.
Metanet Tplatform has developed a large number of middle/large-sized infrastructure systems, including market management system operation/maintenance for Korea Exchange, information system operation/management of Koscom PB/PB+, integrated infrastructure maintenance for Hyundai Credit Card/Capital/Commercial, integrated infrastructure maintenance for KB Insurance, SC First Bank Korea/Securities, NongHyup Property & Casualty Insurance/Life Insurance, and the Korean Financial Supervisory Service.
Supporting operation
innovation and DT
Metanet Tplatform’s services are not limited to the operation/maintenance of the current IT infrastructure as before. The collaboration support of Metanet’s affiliated companies is planned and executed to support the innovation plans of improving customer’s IT operation/maintenance efficiency, reducing costs, and enhancing service quality, and to support digitalization in a changing IT environment.
Metanet Tplatform provides technical support for the diagnosis and execution plan for IT operation diagnosis and system improvement, operation automation and process innovation, and cloud introduction/infrastructure modernization for IT innovation.